Restructuring in the hygiene paper category
Trends in the hygiene paper market reflect changing consumer expectations, increased price sensitivity and the strengthening role of innovative developments.
This article is available for reading in Trade magazin 2025/6-7.
Renewal inside and out

Barbara Horváth
senior category manager
Essity Hungary
Barbara Horváth, senior category manager of Essity Hungary Kft. talks to our magazine about 2024 bringing mixed results for the toilet paper category. While toilet paper sales were down 9.1%, moist toilet tissue sales increased by 8% in value. In volume classic toilet paper sales only reached the 2023 level, while moist toilet tissue sales increased by 13%.
“February 2025 data shows that the decline on the toilet paper market has consolidated in terms of value (-2.6%), while there has been a -4.5% drop in volume sales”,
outlines Barbara Horváth.

Réka Forgách
brand manager
Essity Hungary
Once again Essity Hungary Kft.’s Zewa brand delivered strong results in 2024, achieving double-digit growth in both value and volume for toilet paper.
“The unscented Zewa Deluxe versions have been revamped and are now even softer, thanks to the use of softer fibres. The 4-ply types have been given premium packaging, and we have increased the softness of the paper and added a new 16-roll scented version to the portfolio”,
informs brand manager Réka Forgách.

In case of dry toilet tissue, the market is still dominated by triple-ply packs, mainly in 10, 16 and 24 roll formats
Promotion vs. loyalty

Viktória Pál
brand specialist
Vajda-Papír
Viktória Pál, brand specialist of Vajda-Papír Kft. believes that value for money is crucial: sales of larger packs are decisive, but these often have a lower sheet number. Customers are less conscious of the unit price and tend to make decisions based on visual impressions.

Péter Papp
commercial manager
Planet Line
“In the case of moist toilet tissues the raw materials used, the right moisture content and a skin-friendly composition are particularly important”,
adds Péter Papp, commercial manager of Planet Line.

Sándor Gödri
sales director
Metsä Tissue HU
“Price-sensitivity requires more intense promotional activity from manufacturers and retailers. Multipacks have remained popular, especially packs containing more than 24 rolls, although differences in roll length often go unnoticed. These are mostly sought after during promotions”,
reveals Sándor Gödri, sales director of Metsa Tissue HU Kft.
“Vajda-Papír uses cellulose from FSC®-certified forest management and other controlled sources. The packaging of our toilet paper is made from 60% recycled plastic and is fully recyclable”, we learn from Viktória Pál.

The category has been sensitive to inflationary pressures
Fighting for shelf space
Price competition within the category has become increasingly fierce, particularly due to the spreading of private label (PL) products. Half of toilet paper sales and two-thirds of moist toilet tissue sales are realised by PL products.

Fatime Bánkúti
marketing manager
Magyar Piszke Papír
“As a result of the crisis, the majority of consumers started frequenting discounter chains and this trend has continued into 2025”,
says Fatime Bánkúti, marketing manager of Magyar Piszke Papír Kft.
Although other retail channels are working tirelessly to win back lost customers, a significant proportion of them have remained loyal to discount supermarkets. This situation makes it difficult for small and medium-sized manufacturers to become suppliers of chains with a limited product range.
On the domestic market Magyar Piszke Papír Kft. is positioning itself with an innovative approach and environmentally friendly developments. In 2019 they were the first in Hungary to launch a toilet paper – Crepto – in a paper box, in plastic film-free packaging, containing the maximum number of sheets per unit volume.

Higher quality options, such as toilet tissue with antibacterial properties, fragrance-free or containing organic extracts, are increasingly in demand
Sustainable trends
Environmental considerations are becoming more important among hygiene products.

Gábor Vizur
category manager
Sofidel Hungary
“Manufacturers are looking for ways to curb packaging waste, raw material consumption and CO2 emissions from transportation”,
points out Gábor Vizur, category manager of Sofidel Hungary Kft.
New, high sheet number compact packs are popular, because they are practical and offer significant savings. Modern packaging is now 100% recyclable and contains at least 30-60% recycled plastic. In 2024 the Regina brand stayed on a growth path despite the market downturn. Their main focus is further increasing awareness of the Regina Delicate product range and promoting the Regina Never-ending 4-roll compact (4 = 13 rolls) product version. In the multipack category Metsa Tissue’s Tento Family delicate 32-roll, 3-ply toilet paper performed exceptionally well last year.
Conscious development and green directions

Dávid Papp
managing director
Planet Line
Planet Line is the distributor of the Violeta brand, sales of which have been growing in both value and volume in recent years. Both classic toilet papers and moist toilet tissues are showing positive sales trends.
Behind Violeta products there is a constant, conscious effort to innovate in the domains of product development and sustainable operations. The company’s manufacturing partner uses its own water base and heat pump system. They produce packaging materials in-house, utilising a growing proportion of recycled raw materials.

Dávid Fedor
marketing manager
Planet Line Hungary
Marketing manager Dávid Fedor informs that one of the pillars of their marketing activities is multichannel campaigns.
B+N Referencia Zrt.’s main profile is hygiene paper products for public institutions. “In recent years two key factors have had an influence in the segment: cost efficiency and ESG compliance. The latter is a particularly important requirement for multinational companies that have set carbon neutrality targets for 2030. The customers we serve typically want special, large-format products”, explains director of communications and PR Éva Szabó. In 2025 the company developed its private label range called HYGON, in collaboration with Magyar Piszke Papír, which includes products whose entire packaging – including the adhesive tape – is made from recycled paper, thus meeting the most stringent ESG requirements.

The moisttoilet tissue segment is growing rapidly as consumers are more consciously looking for convenient solutions that support hygiene
Private labels drive growth in the moist toilet tissue category
One-third of Hungarian households buy some kind of moist toilet tissue at least once a year. More than a quarter of baskets contained private label products, while only 12% had branded ones.

Guest writer:
Dorottya Brenner
consultant
YouGov
Penetration is more balanced in the case of traditional toilet paper: branded products were present in 68% of households at least once in 2024, while private labels were there in 67%. Compared to 2019 households purchased 68% more moist toilet tissue in 2024, and the category’s penetration increased by 20%. However, the volume share of moist toilet tissue bought in promotion also increased: in 2024 26% of the volume purchased was sold this way, compared to only 17% five years earlier. 83% of moist toilet tissue volume sales were realised by private labels. For regular toilet paper this ratio was between 40% and 50%. In 2024 households that purchased private label moist toilet tissue paid 48% less per sheet on average than those who picked branded products in the category. //
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